We empower your teams to tackle operational challenges, make measurable improvements in efficiency and productivity, and reduce operational costs through a customized framework applying lean principles and a neuroscience-informed approach to facilitate change.

Human Experience Research & Strategy

Philip Ugbah

With over 15 years of experience, Philip is a seasoned marketing strategist and service design expert. Helping organizations research, build, and market products while improving stakeholder relationships. He conducts in-depth research and develops user-centred designs/solutions. His skills in competitive analysis, journey mapping, and data-driven decision-making have consistently led to stakeholder satisfaction and business growth across multiple industries and continents.

Philip led the research and development of Nigeria's first-ever Public Relations report, which has since evolved into the Africa PR Report. He also spearheaded the research for the 2016 Lagos countdown event for the Lagos State Government. His collaborative approach makes him a valuable asset for organizations seeking to enhance their digital presence and improve stakeholder experiences.

Visual Storytelling & Communications

Jason Lavoie

Jason is a multi-faceted, award-winning visual designer with over 19 years of experience. With a diverse skill set, Jason excels in graphic design, motion graphics animation, and visual effects. Consistently demonstrating creativity, innovative problem-solving, and adaptability, Jason has a history of managing multiple projects while delivering solutions to complex problems within tight deadlines.

Highly skilled in effective communication and relationship-building with clients, leaders, and team members, Jason has successfully directed, designed, and executed numerous projects from conception to completion across various industries.

Jason has demonstrated innovation and creativity in his work with clients, helping them to adopt and leverage artificial intelligence to elevate his creative process and deliver cutting-edge visual solutions correctly.

Digital Strategist & Technologist

Mark Himmelman

With over ten years of dedicated experience in technology and digital strategy, Mark brings a robust skill set spanning project management, account management, web/application development, and digital marketing strategies. Mark consistently delivers standout results, including award-winning website development projects for businesses ranging from startups to established enterprises. His approach combines technical prowess with a strategic mindset, allowing me to drive projects from conception through successful implementation effectively.

Mark excels at leveraging emerging technologies to create innovative solutions to optimize efficiency and enhance user experiences. Passionate about continuous learning and adaptation, Mark stays ahead of industry trends to deliver cutting-edge solutions that propel organizational success in today's dynamic digital landscape.

Shingo Lean Expert

Bryan Jackson

Bryan's career is marked by a solid commitment to fostering lean cultures, embracing continuous improvement, and ensuring every team member is integral to the system's success. As a skilled lean practitioner, he is a seasoned leader, effectively managing teams of up to 2400 individuals and instilling an organizational culture where innovation, continuous improvement, and empowerment are part of the daily ethos. 

In his role at Experience Innovation, Bryan is dedicated to delivering customized, impactful solutions. He understands the importance of aligning people, processes, and technology and is adept at integrating AI and ML technologies to streamline business processes, enhance predictability, and boost performance. Bryan's consultancy approach is transformative, focusing on reshaping operational frameworks and nurturing the core of every organization—its people. 

Human-Centred Organizational Design

Jason Miller

Accomplished and success-driven Senior Professional with 20+ years of expertise spanning creative direction, service design, branding, marketing, project management, systems, and business development across various industries. Jason brings an extensive history of managing large, complex projects with multi-million-dollar budgets within specified time frames.

Jason is a proven leader in relationship building and facilitating the exchange of ideas between cross-functional teams of executives, creatives, strategists, developers, and stakeholders to create compelling results that exceed key performance indicators and goals in an evolving business landscape. Embraced new technologies and methodologies to help connect organizations with customers in meaningful ways, focusing on personalizing the customer experience and improving profitability.
 

Revenue Operations & Growth

Steve Krushelniski

Steve is a dynamic business leader with over 20 years of experience in strategic sales leadership, marketing, and growth planning. Steve excels in scaling companies, enhancing revenue streams, and leveraging advanced sales processes and technology. He is skilled in leading high-performing teams, building strategic partnerships, and optimizing operations to achieve business goals.

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Steve's expertise spans strategic sales leadership, revenue growth optimization, customer relationship management, team building and management, SaaS solutions implementation, raising seed capital, and mergers and acquisitions. Additionally, he has revitalized operations, overseen product redesigns, and conducted due diligence for capital raises.

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Beyond his professional achievements, Steve is committed to community service. He has volunteered as a firefighter with the Leduc Fire Department, a Foster Family, and supports organizations like the A21 Campaign and Home of Hope.

Steve drives business success and contributes to his community's growth. 
 

Lean Change & Innovation

Alex Jackson

Alex has led pivotal sales, marketing, and customer success initiatives, propelling business growth and transformation. A people-first strategy is central to Alex's approach, aligning people's skills, strengths, and interests with systems and processes to foster collaborative success and innovation. Recognized for an inclusive and results-oriented leadership style, Alex excels in system design, innovation, and change management and is committed to lifelong learning. His extensive certification portfolio, including Applied Neuroscience for Leadership and Lean Change Management, underscores his comprehensive approach to fostering adaptive and thriving organizational cultures. 

With over a decade of experience implementing and supporting Asana adoptions, Alex has a proven track record of optimizing workflows, enhancing team collaboration, and driving productivity across various organizational sizes and structures. His deep understanding of Asana's capabilities allows him to tailor solutions that align with your unique business needs, ensuring a smooth and successful digital transformation journey.